Integrity is an essential component of a company's culture. At Bétons Génial, integrity is of the utmost importance amongst the responsibilities of the members of the Board of Directors and all members of its team. More specifically, all personnel must, at all times, adhere to the highest values and professional standards in terms of compliance with regulations, objectivity, thoroughness in analysis, credibility, discretion, respect of confidentiality as well as the responsibility to act with impartiality in relationships established with professionals, clients and contractors.
Bétons Génial is committed in providing you with customer services that exceed your expectations. In order to uphold our commitment, we pledge to identify, understand and meet your requirements. To reach this objective, we believe that we need to rely on a combination of different aspects: efficiency, helpfulness, simplicity and a very high level of professionalism in all aspects of our communications. In summary, being "client-focused" means putting the client first.
In our quest to remain abreast of the latest innovations, Bétons Génial invests time, money, effort and energy each year in research and development in order to offer innovative products for the building construction market. Our constant efforts helped us put construction materials for building envelopes that provide superior performance, such as Eklips panels, on the market. Our commitment is to constantly push the boundaries in terms of design, materials and manufacturing methods.
Performance is an integral part of quality. However, we are convinced that the notion of quality extends to something much larger, since it doesn't only involve the product; it also involves communications, production processes, the equipment, human resources, the organisation and work procedures throughout the structure. By applying the notion of quality at all levels, we ensure that the product reflects all of the required features of the project specifications. In practical terms, quality exists when the type of service delivery provided is in line with or exceeds the client’s requirements.